Frequently Asked Questions
Everything you need to know about your daily brew.
How do you ensure the freshness of the coffee beans?
We roast our beans in small batches daily and ship them within 24-48 hours of roasting. Each bag features a one-way degassing valve to lock in flavor and keep oxygen out.
What is your shipping policy for domestic orders?
We offer standard shipping across the country, typically arriving within 3-5 business days. Orders over $50 qualify for free shipping.
Can I return coffee if I am not satisfied with the taste?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if you are unhappy with your purchase, please contact our support team within 14 days and we will make it right.
Do you offer a subscription service?
Yes! You can choose your favorite roast and delivery frequency (weekly, bi-weekly, or monthly) to save 15% on every order and never run out of caffeine.
Are your coffee beans ethically sourced?
Absolutely. We work directly with farmers and cooperatives to ensure fair wages and sustainable farming practices that protect both the environment and the growers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.